Alpaca Luxury
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 Alpaca Gift Shoppe (c)
Customer Service: 860-307-2143
 The USAlpaca Company
Return policies regarding returns are:

Online sales only: Merchandise, with original tags attached, in the original packaging can be returned for a *Full Refund of its purchase price," shipping is the responsibility of the buyer. Clothing must be UNWORN and returned in the plastic bag provided at time of shipping.  

Pillows are custom-made and are not returnable due to health safety issues.  Each case is considered individually.  Pillows must not be tampered with in any way and must have all tags still attached at time of manufacturing.  Shipping is always the responsibility of the buyer and is not refunded under any circumstance.  Tampering of the products in any way will void that item from any return or refund.  All returns must be made within 30 days to be considered. 

Shipping is always the responsibility of the consumer and is not refunded nor credited back.   
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